Full-Time | Montreal, Quebec (Hybrid)

As a sales professional focused on delivering results, this position offers an exceptional chance to join a rapidly advancing organization in one of the most dynamic technology sectors. The role involves identifying customer opportunities in chosen segments and establishing initial contact and relationship development. A self motivated and positive individual with strong communication and problem-solving abilities are essential. The ideal candidate will thrive in a startup atmosphere, displaying adaptability and curiosity in their approach

Qualifications:

A technical background preferably in mechanical engineering, electrical engineering, or software degrees preferred.

Minimum of 3 years work experience in a technical sales position

Previous experience in either, medical device, robotics, gaming or VR simulation markets

Experience with latest CRM tools and high level of competency in collaborative platforms and sales productivity tools

Bilingual, English and French

Excellent presentation and communication skills in technical subject matter

Key Responsibilities:

Generate customer leads through focused business development activities

Interface directly and independently with customers to develop relationships and manage sales cycles for assigned products and services, including proposal development, negotiations, and contract preparation.

Attend conferences to represent Haply

Deliver demonstrations at tradeshows

Be able to travel up to 50% of the time to customer locations including the US, Asia and Europe

Monitor customer accounts and develop strategies across departments to address issues proactively, acting as the customer champion internally to problem resolution.

Assist in the development of documentation to support FAQ’s and best practices

Assist in the design and delivery of training materials to customers

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Full-Time | Montreal, Quebec (Hybrid)

We are seeking a highly motivated and versatile Business Operations Specialist to oversee the day-to-day operations of our dynamic startup specializing in haptic robotics. This individual will be responsible for ensuring smooth operations, managing accounting tasks, coordinating with external stakeholders, handling human resources functions, and overseeing product orders and supply chains. The ideal candidate will be eager to leverage AI technologies to streamline and enhance workflow efficiency.

Key Responsibilities:

Operational Management:

Oversee daily business operations to ensure efficiency and productivity.

Develop and implement operational policies and procedures.

Monitor and manage the company's budget and financial performance.

Prepare and analyze financial reports, ensuring accuracy and compliance.

Management Accounting:

Handle accounting tasks including budgeting, forecasting, and financial reporting.

Collaborate with the finance team to maintain accurate financial records.

Ensure compliance with financial regulations and standards.

Manage cost control and financial planning processes.

Human Resources:

Manage HR functions including recruitment, onboarding, and employee relations.

Develop and maintain HR policies and procedures.

Coordinate training and development programs for employees.

Handle payroll and benefits administration.

External Stakeholder Coordination:

Serve as the primary point of contact for external stakeholders, including clients, partners, and suppliers.

Coordinate with external partners to ensure seamless operational integration and project delivery.

Manage contracts and agreements with external parties.

Product Orders and Supply Chain Management:

Oversee the coordination of product orders and inventory management.

Ensure timely and accurate fulfillment of product orders.

Manage relationships with suppliers and vendors.

Optimize supply chain processes to improve efficiency and reduce costs.

AI Integration:

Identify and implement AI tools and technologies to optimize operations.

Train team members on the use of AI tools and ensure they are effectively integrated into daily workflows.

Continuously seek out new AI solutions to improve business processes.

Qualifications:

Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related STEM discipline.

Proven experience in an operational management role, preferably in a startup environment.

Strong understanding of accounting principles and financial management, including management accounting.

Experience with human resources functions, including recruitment and employee management.

Excellent communication and interpersonal skills.

Proficiency in using AI tools and technologies to enhance business operations.

Experience in coordinating product orders and managing supply chains.

Ability to multitask and manage multiple projects simultaneously.

Strong problem-solving skills and attention to detail.

Working proficiency in both English and French.

What We Offer:

Competitive salary and benefits package.

Opportunity to work with cutting-edge technology in a fast-paced startup environment.

Career growth and professional development opportunities.

A collaborative and innovative work culture.

Join us in our mission to revolutionize the way humans interact with technology through haptic robotics. If you are a driven and adaptable individual who is passionate about operations and eager to leverage AI to enhance efficiency, we would love to hear from you!

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